Privacy Policy
Tenzo ("we", "us", or "our") is committed to protecting your privacy and handling your data responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights as a user of our platform.
Information We Collect
- Account Information: When you register, we collect your name, email address, profession, and account tier.
- Usage Data: We track your usage of the platform (e.g., notes generated, AI messages, emails sent) to enforce tier limits and improve our services.
- Content: Notes, templates, prompts, and other content you create or upload.
- Preferences: Settings and preferences you configure within the app.
- Technical Data: Device, browser, and log information for security and troubleshooting.
How We Use Your Information
- To provide, maintain, and improve the Tenzo platform.
- To authenticate users and secure accounts.
- To generate and refine clinical documentation using AI.
- To enforce usage limits based on your account tier.
- To communicate with you about updates, support, and important notices.
- To analyze anonymized usage data for product improvement.
Data Storage & Security
Your data is stored securely using reputable third-party cloud infrastructure in the United States or European Union, depending on your location. We use industry-standard security practices to protect your information. No protected health information (PHI) is handled in the current version of Tenzo. The platform is designed for future HIPAA compliance.
Third-Party Services
- Authentication & Storage Providers: We use third-party services to provide authentication, database, and storage functionality.
- AI Services: We use third-party AI services for note generation and dictation parsing.
- Payment Processors (future): We may use third-party payment processors for paid tiers.
Your Rights & Choices
- Access & Correction: You can access and update your account information at any time.
- Data Deletion: You may request deletion of your account and associated data by contacting us.
- Cookies: You can manage cookies through your browser settings. See our Cookie Policy for details.
Children's Privacy
Tenzo is not intended for use by children under 16. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes via email or in-app notification.
Contact Us
If you have any questions or requests regarding your privacy, please contact us at support@withtenzo.com.